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How do I search for a hotel?
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How do I add an extra night at my hotel?
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Do hotel prices include taxes?
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What do the black circles on the hotel map mean?
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How do I find a hotel using the hotel map?
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How do I search for a specific hotel?
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Why can't I find the hotel I’m looking for in the search results?
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Why does it say "from" next to the hotel price?
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What do the green circles in each hotel result mean?
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Why is a hotel out of policy?
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What happens if I press the heart button on a hotel result?
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How do I filter by hotel amenities?
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How do I see pictures of hotel rooms?
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How do I know what's included with a hotel room?
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Why is my hotel "in policy" but the room types are "out of policy?"
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Can I book more than one traveler in the same hotel room?
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If I am booking a hotel for several travelers, do we all pay the same room price?
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What does the distance under the hotel name mean?
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If I am booking a hotel for several travelers, do we all get the same room type?
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How do I filter only for hotels that offer breakfast?
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How do I organize transportation from the airport to my hotel?
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How do I search for Airbnb and similar home stay options?
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What are the check-in and check-out times?
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How to request late check-in or early check-out times
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How do I change my hotel selection?
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If I see a breakfast icon, does that mean it is included in the price?
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Can I add breakfast to rooms that don’t offer it?
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After selecting a room, where do I see all the details of what I selected?
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How come I see a breakdown of the taxes after selecting a room and sometimes it says "included?"
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Can I remove a traveler before I submit for approval?
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What happens if I add a flight after selecting a hotel?
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Can I change my reservation after I submit for approval (but before it is approved)?
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How do I cancel my hotel reservation?
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Where do I see a confirmation of my hotel booking?
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What do I need to bring to my hotel check-in?
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My hotel couldn't find my reservation. What do I do?
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Why am I seeing a filter error on the hotel map?
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How do I edit my hotel search on the search results page?
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What does the "search here" button on the hotel map mean?
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Can I search for specific hotel amenities?
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What does sort by "Recommended" refer to for hotel searches?
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Can I book a pre-paid hotel rate?