What if my dates are not final?
GetGoing searches and selections are based on the concept of searching for trips. Each trip starts out as a draft and there is no limit to the number of dra...
Thu, 17 Feb, 2022 at 3:12 PM
What are the little black icon marks with numbers on the map?
Those icons indicate that there is more than one hotel grouped under that icon and the number indicates how many hotels are grouped under it. Once clicked, ...
Fri, 25 Mar, 2022 at 9:26 AM
How do I find a hotel on the map?
Use your mouse scroll to zoom in and out on the map. Click and move your mouse to pan and move the map around (the cursor will turn into a little hand).
Wed, 15 Jan, 2020 at 12:15 PM
Can I search for a specific hotel?
Yes. You can search for a specific hotel by name from the New Search builder or the edit search panel accessed from the bar above the results. You can also...
Wed, 15 Jan, 2020 at 12:16 PM
Why can't I find the hotel I’m looking for in the list?
There are several reasons why a hotel cannot be found in the search results. This usually indicates that there is no availability for the dates searched in ...
Wed, 15 Jan, 2020 at 12:24 PM
Why does it say ‘FROM’ above the price?
The reason for this is purely technical. When we perform a check we look for any hotel with availability in the dates and location searched. During the init...
Thu, 17 Feb, 2022 at 3:16 PM
Do the prices include taxes?
Yes. All prices include taxes. There are certain hotels that charge ‘Resort Fee’ (mainly in the United States) which can only be paid by the guest at the ti...
Wed, 15 Jan, 2020 at 12:28 PM
What do the green circles in each hotel result mean?
This indicates that the hotel and/or room are within the parameters and guidelines of your company’s Travel Policy. At the heart of the GetGoing platform l...
Thu, 10 Feb, 2022 at 1:57 AM
Why is a hotel out of policy?
There are several parameters that are taken into consideration when defining the Travel Policy for hotels. These include Nightly Rate, Star Rating, refundab...
Wed, 15 Jan, 2020 at 12:29 PM
What happens if I press the little ‘Like’ heart?
Pressing the heart like icon indicates that you like your stay at that hotel. The likes are visible to everyone in your company and are currently not shared...
Wed, 15 Jan, 2020 at 12:30 PM