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Traveler User Guide
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How do I add a traveler to my trip?
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How do I complete my traveler profile?
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How do I find a trip I booked for someone else?
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What if my travel dates are not final?
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Why is GetGoing tell me that I'm "Missing Important Details?"
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I deleted something on the itinerary page and everything disappeared. What should I do?
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How do I add a photo to my traveler profile?
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I had a draft saved a couple of days ago and it disappeared. What happened?
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How do I get a refund for cancelled flights or hotels?
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Why can’t I see my trip?
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Where can I see my travel policy?
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Why is a travel option marked as out of policy?
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I completed my Traveler Profile. Why can’t I search for flights and hotels?
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How do I rename my trip?
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What if I want to change a booked flight or hotel?
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Will you let me know if my passport is about to expire?
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Do you notify travelers when they need visas?
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Why my trip wasn't booked?
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How do I add my trip to my Outlook calendar?
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How do I change the displayed currency?
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How do I change the displayed language?
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Can anyone create a new traveler profile?
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Can I see my coworker's trips?
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Can I change the displayed time format?
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Can I book for a traveler who doesn't have a GetGoing profile?
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What information must I provide to book a trip?
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Can I create a multi-city or multi-destination trip?
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What if I don't see the provider I want to book within the system?
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What if I don't have a passport? Can I add my EU ID card instead?
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Do I have to choose a title in my Traveler Profile?
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Can I add my preferred pronouns to my Traveler Profile?
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I am non-binary. Do I have to enter a gender in my profile?
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How do I know if I need a visa to travel?
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Why can't I book my draft after changing the travel policy?
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How do I use my unused ticket credits?
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How do I Download my Itinerary?
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How do I request that some or all of my data be deleted?