Administrator User Guide

GetGoing is hands down the easiest solution for business travel. Tweak the policy settings and make real-time changes to the platform for better results. 


Step 1: Complete the company onboarding process 

First things first: You’ll need to complete the onboarding process with a GetGoing Customer Success Consultant. They’ll help you activate your account, create a default invoice profile, add your company payment details, and validate the terms and conditions.


Step 2: Create your company invoice profile (optional) 

Ensure your trip invoices are going to the right place. In the Billing section, you can add an invoice profile for each of your legal entities. This is helpful if your organization has subsidiaries that will also use GetGoing. 


Step 3: Setup your travel policy and approval process 

Setup a company travel policy that serves as the default for all your travelers. Don’t forget to update your trip approval process by confirming when approval is needed and who should approve trips. 


Step 4: Add offices and destinations (optional) 

GetGoing remembers your office locations and frequent destinations, making booking even easier for travelers. Add multiple offices and your favorite customers on the “Admin” page. Once added, you can also assign custom travel policies to each office. 


Step 5: Add your travelers 

With your GetGoing account fully configured, it’s time to invite your team and start booking. New travelers receive an email with a link to finish their account setup. You can also assign different permissions such as viewing reports or booking for others. 


Step 6: Manage your company’s travel 

Track your travel spend and find new ways to save with built-in reports. Ensure your travelers are safe with our GoSafe traveler safety features. With GetGoing, you’re ready to own business travel at your company. 


Need a Helping Hand? We get it – sometimes you just need to talk to a real person. GetGoing’s travel specialists are available via phone, email, live chat, and WhatsApp. How do I contact GetGoing support agents?

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