How do I contact GetGoing support agents?

During regular business hours, you can contact our GetGoing Support Agents and Travel Specialists by WhatsApp, Live Chat, Email and Phone. Emergency support is also available by phone 24/7.* 

To view all contact options available to you, just login to your GetGoing account and select the "Live Support" icon in the header.


The contact details for the GetGoing Customer Support team are available directly in the Live Support section of the platform.



Forgot your password? Follow the "click here" link on the GetGoing login page and you will shortly receive an email with a link to reset it.

If you lost or forgot your GetGoing password, the link to reset it is available on the GetGoing login page

* Anytime a customer contacts the GetGoing Support Agents and Travel Specialists by any channel including WhatsApp, Live Chat, Email or Phone, a contact fee may be incurred

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