How do unused ticket credits work on GetGoing?

GetGoing’s unused ticket tracking software automatically identifies which tickets were not used by your travelers and the residual value that they can use to book their next flight. Take advantage of the unused airline ticket tracker to help you make the most of your business travel spend.


How does it work?

  • When your travel plans change, simply cancel the reservation on GetGoing.
  • If a ticket has any credits available, you’ll see the value in your GetGoing account.
  • To use your ticket credits on your next flight, create a trip draft on GetGoing and then contact one of our Travel Experts to complete the booking.
  • Note: A draft is automatically created after choosing a flight option from the search results page.


Ready to use your unused tickets? Read our how-to article.


Unused ticket credits on GetGoing


View your ticket credits


View unused tickets in reports