Virtual Payment Automation lets your company pay for travel using secure, automatically generated virtual credit cards instead of physical cards or employee cards. Each booking receives its own temporary card, which is created for the exact amount needed. This gives you stronger control over spending, reduces fraud risk, and removes the need to share card details with suppliers.
Payments happen automatically, reporting is clearer for finance teams, and reconciliation takes far less time.
How to use Virtual Payment Automation
Don’t worry - While setup involves your bank, we guide you through every step. To start, navigate to your GetGoing Billing page and select “Subscribe to Virtual Payment Automation.”
Keep reading to see how we’ll partner with you to get everything ready for seamless, automated travel payments.
Step 1: Check if your bank supports virtual cards
GetGoing uses Conferma to support virtual payment automation.
Visit the Bank Partner Page to see if your bank works with Conferma.
If your bank isn’t listed, ask your bank to contact Conferma at banking.partners@conferma.com to setup a relationship.
Your Customer Success Consultant can also help connect you with one of our partners.
Step 2: Contact your bank to set up a virtual card pool
A card pool is a credit card account containing your virtual card numbers.
When speaking with your bank, ask them to open a Conferma virtual card pool account and enable it for travel payments (flights, hotels, trains, etc.).
Your bank will create this account and confirm the setup.
Step 3: Share your card pool details with GetGoing
While setup involves your bank, we guide you through every step. To start, click the “Subscribe to VPA” button and a Customer Success Consultant will reach out.
Once your bank has created the card pool, you’ll provide us with details so we can setup your card pool in Conferma. See below for required information, and don’t hesitate to contact your Customer Success Consultant with questions.
Step 4: We handle the rest
Our Customer Success team reviews everything and sets up your card pool in Conferma.
When ready, you’ll receive confirmation that Virtual Payment Automation is activated in your GetGoing account.
From this point on, VPA card pools can be used for your travel bookings.
Step 5: Update your card pool settings on GetGoing
Who can use the virtual cards (for example, travelers or bookers)?
What can the card pay for (such as flights, hotels, or both)?
Provide hotel payment instructions to avoid check‑in issues for travelers.
Common questions
- Why should I use VPA?
- This feature is especially useful for Finance and Travel Managers who want to centralize travel payments and reduce manual work. It’s ideal if you manage multiple travelers, want fewer company cards in circulation, or want better visibility into travel costs without chasing receipts. Common use cases include paying hotels upfront, simplifying flight payments, and ensuring employees don’t need to use personal or company cards for bookings covered by your travel program.
- This feature is especially useful for Finance and Travel Managers who want to centralize travel payments and reduce manual work. It’s ideal if you manage multiple travelers, want fewer company cards in circulation, or want better visibility into travel costs without chasing receipts. Common use cases include paying hotels upfront, simplifying flight payments, and ensuring employees don’t need to use personal or company cards for bookings covered by your travel program.
- Do I need to understand how virtual cards work technically?
- No. Once set up, everything works automatically in the background.
- No. Once set up, everything works automatically in the background.
- Can travelers see or use the virtual card?
- Only when needed. Travelers don’t receive the card details, but can view them in the Conferma Pay mobile app 24 hours before check-in or travel.
- Only when needed. Travelers don’t receive the card details, but can view them in the Conferma Pay mobile app 24 hours before check-in or travel.
- Why isn’t my card working yet?
- Most issues happen when: The bank setup is still in progress. The Conferma setup is still in progress. The card pool isn’t enabled for the correct service (e.g., hotels).
- Are there extra fees?
- Are there extra fees?
- Most issues happen when: The bank setup is still in progress. The Conferma setup is still in progress. The card pool isn’t enabled for the correct service (e.g., hotels).
- Yes. Each transaction using a virtual card includes a €3.00 transaction fee, which you agree to when subscribing to VPA.
Required Card Pool Details to Share with GetGoing
| Client details | |
| Card pool name | Should be the same name that your bank recognizes |
| Client legal entity name | Should be the same name that your bank recognizes |
| Client address 1 | |
| City | |
| Postal code | |
| Country | |
| Client tax number (VAT number) | |
| Customer travel manager name | Main point of contact for Ops Team in case of urgent issues |
| Customer travel manager email | |
| Customer travel manager country | |
| Customer travel manager phone number | |
| Bank name | Name of the bank that setup the card pool |
| Card type | Type of card being used (Visa, Mastercard, etc.) |
| VPA card payment conditions | |
| Buffer percentage (% above total rate) | % increase above Room & Tax allowed to cover room rate and taxes only. Default value is 20%. Any additional buffer to cover further allowed services (e.g. parking, breakfast) should be reflected in "Additional amount per day allowed." |
| # Days in advance of arrival that the card is available for charging | |
| # add Days following checkout the virtual card will be available | |
| Additional amount per day allowed (e.g. 50 EUR; 0 EUR) | Additional amount per day to cover charges for any hotel services next to room rate and taxes. Please consider an extra mount of minimum 25 USD / 25 EUR per extra allowed service (e.g. parking, breakfast, etc.). |
| Resend cost acceptance on morning of arrival? | |
| Define allowed services that virtual card can be charged for: | Required: Hotel room rate, local taxes. Optional: breakfast, internet/wifi, food and beverage, communication (telephone, fax, etc.), parking, business package, miscellaneous costs, transfer. |