Trip Itinerary & Approval Flows

I sent my trip for approval, now what?
Once a trip was sent for approval, the relevant approvers are immediately notified via email. The system automatically sends a reminder email to both the tr...
Wed, 15 Jan, 2020 at 1:47 PM
Why do I keep getting emails regarding my trip that’s waiting for approval?
As long as a trip remains pending, prices and availability may change, especially with flights. That is why we send so many reminder emails.  If you know th...
Wed, 15 Jan, 2020 at 1:47 PM
What do I do after I receive an email to approve a trip?
The system automatically sends emails to all relevant approvers. It includes a short overview of the trip including cost and travelers and a link to the rel...
Wed, 15 Jan, 2020 at 1:51 PM
I pressed the link in the email requesting approval but nothing’s there. What happened?
When a direct link to a specific trip doesn’t work it means that the trip was deleted. The only one able to delete a pending approval trip is its organizer,...
Wed, 15 Jan, 2020 at 1:51 PM
I deleted something in the itinerary trip summary and everything disappeared! What should I do?
When you delete a flight or hotel from an itinerary that contains only one item, it becomes empty with nothing to display. Click the call to action to run a...
Wed, 15 Jan, 2020 at 2:15 PM
How do I see flight or hotel results before approving something? Can I make any changes?
When reviewing a pending approval trip, click the eye icon to see the results for yourself. You can also hover over the arrow in the price indicator for eac...
Wed, 15 Jan, 2020 at 2:14 PM
How can I get approval from the travelers of a trip before I approve the booking?
The easiest way to send an itinerary to specific travelers for their approval is to download the draft itinerary and forward it via email for their review a...
Wed, 15 Jan, 2020 at 2:15 PM
Where do I see the policy?
You can see the details of the travel policy applicable to you by clicking on the 'view travel policy' link. For any specific questions abou...
Thu, 10 Feb, 2022 at 3:01 AM
If something is out of policy, how do I know why?
If you hover your mouse cursor over any red X mark in the results, you will see a tooltip with the reason the result is out of policy. In addition, the rea...
Wed, 15 Jan, 2020 at 2:15 PM
Why do all booked trips have a green ‘Congratulations’ message on top?
We like congratulating our users at every opportunity :) The indication of a trip status will change in the very near future.
Wed, 15 Jan, 2020 at 2:16 PM