Early check-in and late check-out usually cannot be guaranteed until the stay itself, as they are dependent on hotel vacancies and room availability.

In cases of early check-in, if you want to ensure you have a room when you arrive early in the morning, you will need to reserve an extra night. In these cases, please add a note indicating this in the itinerary so that our Support team knows to contact the hotel and let them know they need to keep the room until you arrive and not cancel the reservation as a ‘No Show’.

You can wait with a request for a late check-out until your actual stay but we recommend you book an extra night in these cases as you might arrive and discover the hotel is fully booked and be required to check out at the regular time.