How come I selected a hotel that’s in policy but all the rooms appear as out of policy?

How come I selected a hotel that’s in policy but all the rooms appear as out of policy? Print

Modified on: Wed, 15 Jan, 2020 at 12:34 PM

There are certain cases where the ‘Starting at’ price of a hotel is within the limits defined in the Travel Policy but the first available room’s rate falls outside those limits. There are a couple of explanations for this:

The room indicated by the ‘Starting at’ price is no longer available.
The content provider for the room indicated by the ‘Starting at’ price does not accept our payment method and therefore the room was not displayed once the hotel was expanded.

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How come I selected a hotel that’s in policy but all the rooms appear as out of policy? Print

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