Adding a new traveler is done by clicking the ‘Add’ button at the top of the 'travelers' page. Only users with admin access can add travelers.

Setting up a profile is done in 2 steps:

  1. Entering the basic details such as name, email, phone number, gender and clicking ‘Save’

  2. The rest of the profile opens up and is ready to be filled by an administrator or the traveler themselves.

An additional button will appear ‘Send invite’. This sends an invitation to the user with a link to create a password and access the GetGoing platform. If this email is not sent, users will not be able to access their profile nor will they get any of the emails sent by the system.  The ‘Send Invite’ button remains active until the traveler logs into the system.

If the traveler will not approve the invite by the same day - the invite will expire and the admin will need to send a new invite.


Note: Office and department can only be set by an administrator and not the traveler.