Your GetGoing user profile enables you to connect all your Mileage and Loyalty programs (scroll down to the bottom of your profile to see where).  Once the information is saved in your profile it is included every time you select a flight and should be automatically updated.

Seeing the miles/points in your account is not always immediate but if you feel that there was a problem with the accumulation of loyalty points, please reach out to our Support team. The number of points accumulated is defined by the airline and is different for different class codes (not all Economy classes were created equal).  Please refer to the airline's website for information regarding the accumulation of points.

For flights booked through our low-cost provider, indicated by a yellow triangle in the upper right corner - we cannot automatically update your Loyalty Program number nor can our Support team do it for you. You will have to inquire about these flights directly with the airline.